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What They Say
"This is to register our appreciation for a job well done - very good quality work and done on time. Thanks for delivering on your promise. We are now confident that the other jobs in the pipeline will go to the right team – Consumer Insight. "I wanted to say thank you for all the hard work your team has done in completing this project; they have pulled out all the stops in getting the reports done before the end of the year and have worked professionally and timeously. "We are very happy with your report - it captures the essence of what we discussed and it demonstrates an understanding of our business. "This is great - thank you for getting this done in record time. It gives us a very good guideline on how to move forward. "Thank you for your research work and for the insightful reports. "I would like to pass our appreciation for taking the time to speak to our global leadership team and especially at such short notice. Specific feedback is that you had very insightful input into the Kenyan consumer psyche and a fantastic piece on the impact of tribalism today. Thank you also for the hard work from your team on the product proposition research. From a strategic point of view this output contributed immensely to the quality of discussions with our bottlers and we want to recognize that too. "As with the report that you did for us on the qualitative research, this quantitative report looks incredibly well presented; many thanks for the effort that you have put into this. "Thank you for your excellent presentation last week. The results and implications were presented in a very clear and concise manner. "The work was extremely professional and done in very good time considering our very tight schedule. "Consumer Insight has very knowledgeable and professional staff who were easy to work with. Our first experience with market research and Consumer Insight made it easy all the way. Am certain we picked the best company for the job. "Consumer Insight has a very responsive team; we were impressed with the attention to detail and the fact that our opinions were given attention and evaluated seriously. “We find they have a wealth of experience and expertise on customer satisfaction measurements and have been able to build very useful trends and comparisons. Their analysis and presentation is excellent.” “Consumer Insight has the ability to understand the clients’ and consumers’ needs. They carry out research encompassing all issues related to the client’s needs and integrate them into a report providing actionable strategic direction.” “We are confident you will find Consumer Insight’s services very useful.” “They have conducted studies for us in the area of new product/packaging. The research process and insights garnered from the studies proved very useful to our decision-making.” “We have found Consumer Insight to be very responsive and proactive and able to tailor research solutions to fulfil our need requirements. They also use the exercise to make solid recommendations based on the knowledge of our business and objectives.” “We have found the information in all the work done for us highly valuable in our decision process. In addition, we have had excellent account management staff.” “The team at Consumer Insight has been very responsive to our needs. They have been quite flexible even with this pre-packaged tool, tailoring some aspects of the study to better meet our needs, thus giving us greater value for money. Their response time is quick and client handling professional.” “We are pleased with Consumer Insight’s professionalism, speed of service and quality reports. We always find direct business applications from their research findings and insights.” |
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